Privacy Policy

At Grove Vale Youth Club we collect different types of information about our users for the following main reasons:

1. To provide a useful resource in the form of an online directory of users.
2. To provide an interactive website where email is used to communicate with the users.
3. To provide a security mechanism whereby we can restrict content to certain groups of users.
4. To enable the purchase and delivery of goods through our online shop.
5. To help us to improve the service we offer.

Our principles

We are absolutely committed to protecting your privacy. Our policy can be summarised in one sentence: we will not share your information with others without your consent.

We have established the following two principles:

1. We will respect your email privacy. You will only receive email from Grove Vale Youth Club in relation to areas you have expressly signed up for.
2. We will not share any individual user details (including your email address) to any third party without your consent.

What information do we collect?

We collect information on our users through registration.

The minimum information we need to register a user is your first and last name and a password. We also ask for some further, voluntary information so we can provide a richer, more useful address book.

We collect information on our customers when you make a purchase through our shop.

We will collect your name, postal and email addresses, payment information and information about your order. Payment information is then transmitted and processed securely and is NOT held on our servers.

Who will have access to your information?

You have control over who is able to access specific items of information. By default your personal information will be visible to other authenticated users of the site. You can change these settings from your personal profile page. Your information will be used to build the online address book and show your birthday in the Grove Vale Youth Club calendar.

What else you should know about privacy

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a device with someone else or are using a device in a public place like a library or internet cafe. You as an individual are responsible for the security of, and access to, your own device.

Please be aware that whenever you voluntarily disclose personal information over the internet that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your usernames and passwords and any account information. Please be careful and responsible whenever you are using the internet.

Our pages may contain links to other websites, and you should be aware that we are not responsible for the privacy practices on other websites.

We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

Any Questions?

Contact us via email at admin@grovevaleyouthclub.org.uk